cyberpower pc review

Since I wanted to build my own computer I went ahead and bought two and installed them on the top. I bought a CyberpowerPC gaming desktop in early April. I did not get support from Cyberpower either. Since that's the main things I used my old computer before that had a graphics card on my motherboard this graphics card made the quality a lot better. There is a complete lack of empathy amongst all of their service agents, even the managers. Probably a loose screw, right? City of Industry CA 91746. CPU: AMD Ryzen 9 3900 3.1GHz [4.3GHz Turbo] 12 Cores/ 24 Threads 70MB Cache 65W Processor Reviewed in the United States on September 9, 2013. Thank you, you have successfully subscribed to our newsletter! Core i3 CPU lacks Hyper-Threading support. So I contacted live chat support and we went through all the steps to see what was wrong with it and nothing was successful. Exclusive gaming series: 1. CPU: Intel® Core™ Processor i9-10900K 10/20 3.70GHz [Turbo 5.2GHz] 20MB Cache LGA1200 Lastly is price, after a 5% off coupon, my machine cost a total of 20 dollars to build compared to if I had bought the parts from Newegg and built it myself. CS:GO: 300 @ 1080P / 300 @ 1440P, CPU: Intel® Core™ Processor i9-10900K 10/20 3.70GHz [Turbo 5.2GHz] 20MB Cache LGA1200 CPU: AMD Ryzen™ 7 4800H 8cores /16 threads 2.90GHz Turbo 4.2GHz 12MB Cache Processor (Included) Now, this next segment is my one negative remark. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. I bought this PC for mostly gaming, and online schooling. I'm very happy with my purchase and impressed with the entire experience. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Almost 3 weeks of dealing with a simpleton tier one support tech, they are sending a USB WAN dongle. The included PSU is so poor that I'm sure Cyberpower never expects buyers to actually use it. CS:GO: 300 @ 1080P / 240 @ 1440P. The computer is on top of a desk, ambient temp 75F, no obstructions around computer or in vents. Purchased a brand new Cyberpower PC through Best Buy. So silent and so smooth. Looking for entertainment other than Marvel and Star Wars? The CyberPower scored where it should, above the HP and Lenovo with their older (yet mainstream for their time) graphics cards while not quite catching the Dell, which teams the same GTX 1660 card with a much faster CPU. MEMORY: 16GB (8GBx2) DDR4/2666MHz SODIMM Memory (Included), Apex Legends: 140 @ 1080P / 70 @ 1440P FAQ. Here's what is does, at any given moment the monitor loses it's signal, the screen goes black and it says "no input" on the screen (so the monitor is still on, but doesn't get a signal from the computer). Reviewed in the United States on July 18, 2014. Fangbook: I purchased my second PC from Cyberpowerpc this Black Friday. If there's an issue, you simply call CyberPower, whereas do-it-yourselfers would have to diagnose problems on their own and then deal with individual part vendors. I'd like to see a USB-C port and a media card reader up here for good measure. I built a custom pc through cyberpower and can honestly say I'm so pleased with everything. It helped the computer run better and stay cooler. It shuts down all the time....not a good purchase, Reviewed in the United States on August 13, 2014. © CBS Interactive Inc. All Rights Reserved. The system is not perfect - in my cases. I've now been running it for several months and am very happy with it. CyberPowerPC offers a number of exclusive gaming PC series. I really disliked the "have to sign for package." I’m tempted to replace it with say EVGA or Gigabyte as precaution, but trusting myself on how to connect everything or know I gotta what are good quality gauge wires will be a scary challenge. I will not be buying from here again and will discourage others from buying as well until this is rectified. CPU: Intel® Core™ Processor i7-10700 8/16 2.90GHz [Turbo 4.8GHz] 16MB Cache LGA1200 They are optimized for creative software programs. I applaud cyberpower for getting my order to me earlier than expected. And by that point I was past the 30day refund and even though I only had the computer in my possession for 5 days I did not qualify and had to pay a 15% restocking fee. Bobby didn’t have much to say on this, but that all he knew was my make was likely to be a Gigabyte card and who knows what capacitor types. CyberPowerPC can ship to UK via our UK website. We delete comments that violate our policy, which we encourage you to read. It functions just great for the schooling. Well, one day during a crazy covid shift at the hospital, I check my email on break. Well, to fix this I would have to disassemble the entire PC, tamper with sensitive tech, and then rebuild it, which is what I payed THEM to do. Overall experience - Good and will recommend to friends. It is no-ice to have support that understand and are willing to help you get past your nerves about your new awesome PC. Reviewed in the United States on July 25, 2015, Reviewed in the United States on January 7, 2014. It is used by millions of gamers, hundreds of hardware sites and many leading manufacturers. after looking at their finance options i decided to look online and found cyberpower. And while Cyberpower has crafted a speedy, well-stocked system that's sure to appeal to college students, it has a few odd component choices that prevent it from realizing its potential. Upon receiving the repaired unit, the monitor wouldn’t turn on. Cyberpower wanted me to send it in for repairs ​after less than 2 weeks of having it. A support call led me to taking the unit apart, trying this and that. My review is going to break down in 2 parts: Product Review and buying suggestions. Thought you get a good deal with a powerful computer. Bottom line, it’s been a huge headache and waste of my time. Cinebench R15 does so by rendering a complex image, while in Handbrake we encode a 12-minute clip of 4K video down to 1080p. UL tests all hardware in controlled conditions. This is partly my fault. NZXT's BLD Starter PC is another rung up the ladder at $899, but further ups the ante with a GTX 1660 Super GPU, 16GB of RAM, and a longer two-year warranty. It's the only storage drive in this configuration. You may view our Privacy Policy here. GPU: NVIDIA® GeForce RTX™ 2060 6GB GDDR6 (Turing) [VR Ready] (Included) GPU: NVIDIA® GeForce RTX™ 2060 6GB GDDR6 (Turing) [VR Ready] (INCLUDED) Two 2.5-inch drives, for which you'll need to supply your own brackets, mount on top of the power supply compartment. Brought a computer from them few months ago, and I absolutely satisfied! I'd like to see more than that in a gaming desktop, but it would be simple to add more on your own. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. I got my pc for school and it has worked amazing and I am glad I made the purchase.I would definitely recommend this to anyone who is looking for something prebuilt. Overall I am happy since I am getting what I paid and that brings to my second part. No issues or damage to the PC and same with the keyboard. Cyberpower wanted me to send it in for repairs after less than 2 weeks of having it. It would be a plus if the files on the motherboard CD were instead included on a jump drive for those who's systems don't offer a CDROM drive. I didn't care about the fancy lights in the case so I was able to easily unplug them. I have requested my case is now handled as a complaint because these guys take your money and will not offer any help when the units they build fall apart. Reviewed in the United States on September 20, 2015. Liquid Cool SLC8540A. I made all 4 cpu cores run at one time and it made the computer run better also. I bought a pre-built system that was ready to go and it was here in two days! Then the integrated WAN started to fail intermittently. World of Warcraft: 105 @ 1080P / 75 @ 1440P © 1998 - 2020 CYBERPOWERPC ALL RIGHTS RESERVED. The computer runs and works smooth with no problems after a month of use. These systems are VR-capable right out of the box. went to pc world to buy gaming pc. Took a month and sent it back with the same problem. Because of this, it took UPS 3 attempts to get me my package. ?? WHAT A PAIN!! The Gamer Xtreme GXi11400CPG is a preconfigured tower with a four-core, four-thread Intel Core i3-9100F processor (3.6GHz clock, up to 4.2GHz boost); a 6GB GeForce GTX 1660 graphics card; 8GB of DDR4-2400 memory; a 512GB PCIe solid-state drive; and Windows 10 Home. Change the Power Supply, and upgrade the video card and this thing will run current gen games. Further below is the two-slot, two-fan MSI GeForce GTX 1660 Ventus XS OC graphics card. It may be strained if you're trying to livestream your games, for instance, a situation where a six- or eight-core CPU, plus AMD's or Intel's thread-doubling, would be worthwhile. GPU: XFX AMD Radeon™ RX 5700 XT 8GB GDDR6 [Navi] (Included) the worst experience with a computer that I have ever had, Reviewed in the United States on August 9, 2014. I figured windows 7 ran slow now. Venom upgrades: But if your budget doesn't take you that far, this CyberPower won't make you wish you spent extra. Called Cyberpower for assistance, their customer service process is poor. The Syber series of computers are built to look like gaming consoles, and the ProStreamser series has PCs build for game streaming and broadcasting. Maybe specify the expected delivery date next time before purchasing. The internal structure and most of the exterior panels are steel, while the front and left panels are tempered glass. Any unauthorized use of its logos and other graphics is forbidden. The Gamer Xtreme uses a CyberPower Onyxia chassis that's very sturdy. Sorry, they said, it’s past your 30 days. At the end, after number of communication exchanges they asked me to ship the PC back to them so they can repair it. The customer service was extremely bad, never got to talk to anyone. You can play all popular game titles with the same graphics setting as Level 2 and many games at max graphics setting at 1440p resolution. Accept. “Build your own PC!!!! I did change the power supply as recommended by other reviews, but don't get scared by this change, I had no clue how to do it and I learned while at was it. It seems that I actually got the wrong case for my pc, but I can't complain because it looks better than the one I purchased in a rush. They make no effort to get you a replacement part in a quick manor. I tried to call tech support for over a week. The prices are cheaper online than at retail. My point is, they will work with you and back up their product. Quake III performance is reported in frames per second (fps). They pushed back on all of my suggestions. Although Quake III is an older game, it is still widely used as an industry-standard tool. Completely as advertised. Great experience so far! Come on now. This computer has been a problem since the day I got it. Besides that, an easy recommendation! I then hooked the computer up and turned it on. They make the worst computers known to man. This means the case airflow design is poor. CS:GO: 300 @ 1080P / 300 @ 1440P. The support line provides buyers with good information, but buyers are met with unenthusiastic and terse remarks. Bought a PC through CyberPowerPC, took a while to arrive and when it did wouldn’t turn on. MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (ADATA XPG Z1), Apex Legends: 140 @ 1080P / 140 @ 1440P Power Mega Pro: CyberPowerPC offers powerful upgrade kits with its Venom service. And now that I sent out the computer for repair if it still doesn't work like other people say that happened to them I am screwed out of my refund, (because they don't pause the refund ((One Month)) after it gets sent out for repair). To the left of the memory slots, an Intel factory heatsink and fan top the Core i3-9100F CPU. This PC is a phenomenal option for anyone looking for a high-end PC gaming machine that won't break the bank. The power button on the computer case stays on, and the cooling fans keep running, but I have to press and hold the power button till everything shuts down, then reboot the computer, and of course it starts up in "safe mode" because Windows wasn't shut down properly. easy to purchase online and the fastest credit check. The computer ran some low-mid games very well with no issues. Too much headache dealing with this dishonest computer. I know that this has to do with the high-end components mainly, but there are a few cheaper components in my build that were included by default, which I did not change as I was in a rush to buy a computer with an RTX 3080 on launch day. PCMag Digital Group. I ordered mine with a Corsair CX600 and replaced the stock PSU before I even cut it on for the first time. After all that I assumed it was the motherboard that had something wrong with it. It hardly has a website or any review surrounding the product. The graphics look great even though the graphics card is slightly better than average (4.7 out of the 7.9 peak score). It also kept up nicely in the PCMark 8 Storage benchmark, where the HP was dragged down by its slow hard drive. Virtually all games run 60 FPS or more at 1440p resolution with highest graphics settings, and many games also run excellent in 4K resolution. Customizing was as well. It’s from a company called ATNG out of China. Note that the frames per second numbers indicate the typical FPS. Not sure what to watch on Amazon tonight? I removed the side panel of the PC only to find that that circuit board was NOT EVEN SCREWED IN. The CyberPower company was founded in 1996, opening their gaming PC specialty business in 1998, and is headquartered in City of Industry, Calif. VR-ready systems: Their customer support is friendly and helpful. Looking for a great show to watch tonight? Let's round up Amazon's best gems. This is my second computer from CyberPower and I have no problems with them as a company; they have a great customer service rep.I build computers for a living and bought this with the intention of upgrading the graphics card and maybe throw in a better power supply that I have laying around. I just went ahead and figured it would be ok for me since my old desktop was a early 2012 dell inspiron. Apparently whenever you choose certain build options or part descriptions in the configuration tool, it allows cyberpowerpc to use "generic parts based on availability" in my case this turned out to be a Gigabyte Eagle OC 3080, instead of the Nvidia model, which is what i believed i was ordering, nowhere in the choice box for GPU did i see "choosing this allows us to put whatever card we happen to have" in your new system, I certainly did not order anything labeled as a Gigabyte brand partner card (and I never would have after watching countless reviews and being fully aware of the Gigabyte eagle OC's shortcomings). So if you like learning about computer problems and how to install components then this computer is for you, otherwise try another brand and be happy. After receiving a second unit, I discovered that one of the USB input on the computer top section was not recognized by the computer. I e-mailed support and they think it's a video card problem, they said to open up the computer case and make sure the video card is fully installed. Bobby Wang was phenomenal and transparent. As I noted earlier, the performance could be even better if this Gamer Xtreme used the newer GeForce GTX 1660 Super instead of the original GTX 1660, but the difference wouldn't be earth-shattering. Please don’t place restrictions for the carrier that prevents customers from safely getting their computer. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Needed a pc for an animation project ASAP. I only wish that these updates were more spread out and didn't all mostly happen at the end. I would hate to see this being down my pc over time. Purchased April 2020. CyberpowerPC. In my own usage, I found it offered plenty of pep for just about everything, rendering even complex websites almost instantly. In my case. Thank you CyberPowerPC for an incredible experience; from the online ordering to the delivery of my new PC. Every thing is working outstanding. MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (ADATA XPG Z1). Recently I had an upgrade itch, but found that all the video cards are unusually high priced and often out of stock. The quality of the computer itself is amazing. The price for such a high end PC was incredibly fair, contrasting the seemingly unfair prices of some prebuilt PC competitors which I will not name. Another loose screw? Do not simply put this on the carpet though, it needs to breathe. My PSU has been working fine with upwards of 90% power draw from my gpu and cpu, despite the horrible reputation of cyberpowerpc standard PSUs. Our only real reservation with this tower is that the NZXT BLD Starter PC and its Plus variant provide substantially more performance and a longer warranty for not much more. Congrats, you lost me as a customer and created an enemy. This was my first time buying a gaming PC and I cannot be happier. The mouse broke before I even plugged it in! MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (ADATA XPG Z1), Apex Legends: 140 @ 1080P / 75 @ 1440P I am never buying anything from this company again. Only to find my assumption about price were wrong, along with all the cards projected to be better that 2080 in performance (tbd). System arrived with some hardware issues and questionable assembly. I cannot praise y’all enough!! CS:GO: 300 @ 1080P / 300 @ 1440P. The HP finished last mostly because of its slow storage, a deficiency the CyberPower doesn't share. The pad pack in the machine didn't seem to be fully inflated which may have prevented GPU from being damaged in shipment. MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (ADATA Spectrix D60G RGB), Apex Legends: 140 @ 1080P / 95 @ 1440P I had no issues with loose or faulty parts that some reviewers had experienced. Took sometimes to get one of their reps' to finally answer and to relate to my issue. The Good One of the fastest Media Center PCs to date; stereo component-style case; gorgeous LCD monitor; includes DVD burner. The apevia light loops look amazing, despite being some of the cheapest loops on the market. Your recently viewed items and featured recommendations, Select the department you want to search in, Great Budget Rig; Could Use Some Upgrades, Reviewed in the United States on February 9, 2014. It's shorter than a normal card, but this tower clearly has no lack of space for accommodating longer ones. GPU: GeForce RTX™ 3080 10GB GDDR6X (Ampere) [VR Ready] (Single Card) It took a while to make it to the log in screen. Price is very fair. World of Warcraft: 260 @ 1080P / 75 @ 1440P Wait time is around 3-5 minutes. Gaming for extended periods didn't seem to increase the revs much, if at all, and I had to strain my ears to hear the fans on the CPU and graphics card. Not every system and configuration will be tested explicitly. This website uses cookies to ensure you get the best experience on our website. They replied to me quickly and helped me a lot. All Rights Reserved. ?- Quality Control? It could use more than 8GB of memory, but that's not hard to add down the line. The rig is 2 weeks old.. and tbey should have used thermal paste when assembling it. However, since day one there has been lagging in the games and apparently my graphics card is not the best. The airflow in the Gamer Xtreme is simple yet efficient, with two 120mm fans drawing air in from the right side and another sending it out the rear. GPU: AMD Radeon™ RX 5700 XT 8GB GDDR6 PCIe 4.0 [Navi] (Single Card) After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. They had me in circles only once and I decided then I would not call them back for this issue. The customization is amazing and I was able to get exactly what I wanted. Futuremark's 3DMark2001 Second Edition Build 330 (16-bit color), Futuremark's 3DMark2001 Second Edition Build 330 (32-bit color). The bottom one shuts off and blinks red 90% of the time. World of Warcraft: 235 @ 1080P / 180 @ 1440P It also analyzes reviews to verify trustworthiness. When unit arrived at Best Buy,upon inspection the Geek Squad it was found that the video card was faulty. You can still see all customer reviews for the product. CyberPowerPC author review by ConsumerAffairs CyberPowerPC is a nation-wide leading computer system manufacturer focused on providing powerful gaming PCs for consumers. Do not do business with this California company. But the Gamer Master Ultra compares favorably even with more expensive systems, too. I use a thin piece of plywood 7 X 16 X 1/4 inch thick which works great for me as it keeps the tower level and keeps my carpet from blocking the vents on the bottom. 2.0 out of 5 stars Good budget PC, but bad upgrade PC. The invoice said EVGA FTW3, a card I knew had the better and more expensive capacitors used in its construction. Leaves me concerned as a point of failure. I've read the reviews here and I decided to try this computer. CyberPower's Gamer Xtreme midtower packs fluid 1080p gaming performance into a quality package, although it's not quite the top value in its class. I had overlooked the location of where it was and the rep was easily able to direct me to it. I am flabbergasted on how great of an experience this was, thumbs up to you CyberPower! Ahead of schedule manufacturing and delivery. You can find a better computer company to assemble the same parts. Had to call four times to get through to someone and they told me to ship it back and I will get it back in three working days (one to ship, one to fix and one to send back) and I sent it back and they are Now telling me it will take another 7 working day’s fit a PSU. I do plan on changing it with a graphics card that has a fan on it. My only complaint in this whole process was UPS. I would not buy this brand again. One of the fans is ultra noisy, and the CPU Cooler you show lit in Red with your logo, in every pic including when you look at upgrading to a better cooler, but I was happy with the base included cooler that showed lit up Red with your logo, mine does not light at all and when I called tech they seem to not really know if it is or isnt supposed to be lit. Not to mention I ordered on Labor day which included an RGB mechanical keyboard and a $50 gift card. Discussion threads can be closed at any time at our discretion. How do I know I can trust these reviews about CyberPowerPC? The RTX 2080 Super is a consistently fast GPU, and the Core i9 processor is great in games and single-threaded applications – no matter whether you’re buying the US or UK builds, with their slightly different chips. I have learned my lesson on this one. Helpful. Nonetheless, let's see how things play out. Wires were neatly tied thus the pc looked clean inside and outside. Immediately upon receiving it I couldn’t get the wireless connection to work, despite my other devices working fine on the network. CyberpowerPC Gamer Ultra GUA880 Gaming Desktop - AMD FX-4300 Quad Core... CyberpowerPC Gamer Ultra GUA880 Gaming Desktop - AMD FX-4300 Quad Core 3.8GHz, 8GB DDR3 RAM, 1TB HDD, 24X DVD, NVIDIA GT 720 1GB, Windows 7 Pro (Discontinued by Manufacturer). All products on level 2 and above are ready for VR. 10/10 would recommend if you're looking for a high quality durable gaming PC. Each series has models at different prices. Nam, helped me get my RMA processed very quickly and was able to help work to get faster shipping. I have always been a Dell customer but lately Dell's computer options have not been very good so I came across CyberPowerPC because I wanted to buy the AMD Ryzen 3 series processors. (The case does look like it could take a full-ATX board, though.) World of Warcraft: 345 @ 1080P / 180 @ 1440P Their phones just have a message to call back another time. I had an easy time purchasing the computer, Bobby W. was the person who communicated with me, and he assisted me when i wanted to change certain items which was really cool! I had a few questions and so I used the email service as they weren't major issues. Its location on this page may change next time you visit. After 10-15 minutes of gaming, the GPU reaches the throttle temp of 88C and starts to drop frame rates. The CyberPower's numbers reveal it's best suited for 1080p gaming, though it's capable of venturing into 1440p territory. The higher the score, the better the performance and user experience. CYBERPOWERPC IS NOT RESPONSIBLE FOR ANY TYPO, PHOTOGRAPH, OR PROGRAM ERRORS, AND RESERVES THE RIGHT TO CANCEL ANY INCORRECT ORDERS. ordered thursday afternoon, arrived Monday morning. The quad-core/quad-thread processing power of the Core i3-9100F is another potential weak point, although it's perfectly capable of modern gaming if you're not putting too much extra load on it. Unsubscribe easily. Avoid CyberpowerPC like the plague. To measure 3D gaming performance, CNET Labs uses Quake III Arena. Reports were coming out that GPU boost was essentially being lost due to cheaper capacitor parts in certain card models of the 3080. CPU: AMD Ryzen 9 3900X 3.8GHz [4.6GHz Turbo] 12 Cores/ 24 Threads 70MB Cache 105W Processor Pay more to get a high-quality Dell Workstation with a more professional customer support. It can have the side effect of making things too dark, but that's not an issue with this Gamer Xtreme; its three 120mm fans are brightly lit in RGB colors and fun patterns. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. The blue led lights look very cool at night as they light up the underside of my desk plus the hum of the fans is quietened down there. Upping the total to 16GB (a relatively easy and inexpensive aftermarket job) should mitigate that problem. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Far Cry 5 uses DirectX 11, while we flip the Lara Croft adventure to DirectX 12. this company is advertising 3080 cards for purchase in their custom configuration option, this is fine and well, what isn't ok is the deceptive nature of choosing the "Nvidia RTX 3080" option for GPU, this gives (or at least in my case "gave") me the impression I was ordering an FE or RE card, i thought this was the case because when i google "Nvidia RTX 3080" I am directed to the Nvidia website where i see a real nice picture of the 3080 FE card I expected to receive in my system, I knew something was starting to go sideways when my new 3080 system shipped to my home less than 2 weeks after purchase. GPU: GeForce RTX™ 3080 10GB GDDR6X (Ampere) [VR Ready] (Single Card) Wireless mouse and keyboard do not come standard; case and monitor don't match well; Media Center OS still has limitations; case difficult to open; no printed manuals.

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