The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Youll be able to transfer money to your bank from your account on AXS.com. Never. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. 2023 AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Your tickets will no longer be listed for others to buy. Yes Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Help us improve this article with your feedback. The concert is tomorrow. On the review page, click the Transfer button to send the tickets. Show the ticket in the App at the entrance and get them scanned to enter. All rights reserved. No paper tickets required. I followed the directions of creating a AXS account via the email address that they sent me the email. So you can sell on StubHub or any other way you find. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Use the same email you use on StubHub. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Hey guys, I just joined this group so if this isnt allowed lmk. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Can I still use a ticket after I have transferred or shared it with someone else? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." The tickets will be delivered to the buyer automatically. Sign into your AXS Account and click Listings. We are changing the way you register and sign-in to the StubHub Community. You also have the option of transferring and listing your tickets for sale prior to the event. Can I have multiple tickets on one phone? How far in advance can I access my tickets? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. They assured me that the tickets would be transfered once they got ahold of the seller. Show the ticket in the App at the entrance and get them scanned to enter. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. After the switch, you will enter the email address you use to access the community in order to reset your password. Select the tickets to transfer and enter the recipient's information. The gig has not been cancelled we just chose not to go. Copyright There is no fee for transferring seats and you are allowed unlimited transfers. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Select the tickets to sell, and then set your price and selling options. Click the Sell button next to the event in your AXS Account. I tried calling axs.nobody was home. No. | Many fans find it best to TRANSFER the seats to their guests prior to the event. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Try to contact them on their Twitter account. Your tickets will no longer be listed for others to buy. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Privacy Policy | may not be valid. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. However, we recommend that you transfer tickets to each person attending the event. What if my guests arrive at different times? Press question mark to learn the rest of the keyboard shortcuts. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. If you already have an AXS account, the tickets will be transferred to your account automatically. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Show the tickets on your phone for everyone in your group. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) This is the QR code you will display upon entering the venue. How will I know if my transfer was successful? Remember, your friends can always transfer tickets back to you. Article. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Is there any way to get any assistance? Was wondering if you had any update on how yours is going? Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. The game is in 36 hours. Tix originally purchased Spring 2020, was postponed until today 7/31/21. SOLD TICKETS VIA AXS. From everyone at Vivid Seats, we hope you enjoy your event! and our Otherwise you have until your friend creates an account to cancel the transfer. Manage Cookie Preferences The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. You should see something to transfer. Browse your upcoming events and tap the ticket icon for the game or event you would. Select the seats you would like to send. Youll be able to transfer money to your bank from your account on AXS.com. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). On the Review page, click the List Tickets button to finish. We are changing the way you register and sign-in to the StubHub Community. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. 2023 Crypto.com Arena. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Theyll just have to create an AXS account to claim their tickets. Third-Party Resale Tickets: Everything You Need to Know. Flew in for this show. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Use of this website signifies your agreement to our. I have a problem with AXS Tickets Are you having issues? Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) (*If you can't remember your password, tap. For more information, please see our Browse your upcoming events and tap the ticket icon for the one you would like to sell. Bought tickets for a group? Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? why the hell can they just not send you the tickets in an email, as an option? i assume they will try to get me to receive the tickets using axs again. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. What are my options here? I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. You may also review your transfers and purchase history at AXS.com. totally rinky dink. Updated a few days later TL;DR: Call the merchant that issued the tickets. Official Tickets and Your Source for Live Entertainment | AXS.com Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Just follow the simple steps to make the tickets officially yours. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. No. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Before following any of the steps below, make sure you download the Official Houston Rockets App! Create an account to follow your favorite communities and start taking part in conversations. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. The game is in 36 hours. I had read on other threads that sometimes the tickets don't transfer until the day of the event. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). No, tickets must be scanned through the Rockets App or the AXS App. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If they already have an AXS account set up the tickets will go in their account automatically. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. How do I transfer AXS Mobile ID? Its up to you! After completing the account information, you may buy, sell or manage any seats in your account. After the switch, you will enter the email address you use to access the community in order to reset your password. AXS handles payment and delivery so buyers and sellers never interact with each other. When fans have tickets they cant use, they list them for other fans to buy. Go into the app, look at the ticket. Tap the gameyou are attending tap View All to see more games. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. On the review page, click the Transfer button to send the tickets. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? They said they would get in contact with the seller and have the tickets transferred over. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. When your tickets sell, youll receive an email informing you of the sale. Nope. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Do you know what number you used to contact AXS? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. AXS Mobile ID allows for convenience, flexibility and security. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. There has to be some way, right. If you see a Sell button next to your tickets in your account, you can sell them! Stubhub assured me my tickets would be available. Here we are. If you do not currently have an AXS account you will be instructed to create one during your purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Your Privacy Choices | Just follow the simple steps to make the tickets officially yours. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Did you find it helpful? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Have screenshots and stuff with timestamps to also prove this is a thing. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. If you already have an AXS account, the tickets will be transferred to your account automatically. Site Map | AXS handles payment and delivery so buyers and sellers never interact with each other. When I sell tickets, do I have to deal with the buyer? Never. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Show was postponed from June 2020 to July 2021 due to covid. This will bring you to the page to confirm the correct email associated with the order. Click the 'Transfer' button and your guest will receive a notification via . I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Flew in for this show. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Click the Transfer button next to the event in your AXS account. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Select the tickets to sell, and then set your price and selling options. Then your friends can get in with their own phones using the AXS app. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. On the review page, click the Transfer button to send the tickets. Even if you call within 48 hours of your event, you will probably get no help at all. Tap View to access the barcode and scan in for entry. The event staff will scan this digital barcode to let you and your party into the event. Remember, your friends can always transfer tickets back to you. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Yes When listing tickets, you decide how long your listing will be available for others to buy. AXS Mobile ID allows you to manage . Most mobile transfer tickets will not be immediately available. For more information, please see our i spent the next 2 hours trying to get the axs app to work and get my tickets. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. When I sell tickets, do I have to deal with the buyer? Did you find it helpful? Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. How do I use the Rockets App to enter the building? Step 1: Download and Login into MLB Ballpark App. Theyll also need to get the AXS app. Open the AXS app Sign in or create an AXS account. On the Review page, click the List Tickets button to finish. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Lindsay is the author of this solution article. I purchased 2 tickets through stubhub January 2020. | Ask the Community Contact Support Why did the venue decide to use AXS Mobile ID? It depends. If they already have an AXS account set up the tickets will go in their account automatically. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. i had the exact same problem. Ability to transfer and/or sell tickets varies by show and is subject to change. Thanks! And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. No. AXS Mobile ID allows for convenience, flexibility and security. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Theyll just have to create an AXS account to claim their tickets. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Yes No Still Need Help? AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. We bought the tickets through AXS and we have no clue how to sell or transfer them. Many fans find it best to TRANSFER the seats to their guests prior to the event. Sorry we couldn't be helpful. I purchased tickets for a concert back in February. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. The Rockets App is free to download and available in the App Store or the Google Play Store. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Sorry we couldn't be helpful. Yes. Customer service all the way to your seat, 2000-2022 StubHub. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account).
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